Incident Details

This page contains all current information on the status of this incident.



Start

2020-11-09 09:00:00 PST


End

2020-11-17 07:30:00 PST


Severity

Minor Performance Issue


Current Status

Resolved


Services Impacted

- Systems Infrastructure


Description

The Service Now team is aware of some sporadic issues logging into the system today.

The team is actively working to identify the issue and working to resolve it as soon as possible.

INC: INC1150172



Timeline

2020-11-09 17:33:22 PST

The Servicenow team has implemented a fix for campus users except for users of Sponsored Guest Accounts.

We continue to see issues with Sponsored Guest Accounts and will be working on a fix for these users.

Additional information will be posted as it becomes available.

2020-11-09 09:00:00 PST